Support
At Universal Devices, our goal is to have
100% customer satisfaction. If you cannot find the desired information on this website or if you need more information, please don't hesitate to contact our Support team.
You may also find some of the answers to your questions by visiting our Forum. Please feel free to post your
suggestions and comments since we prioritize the delivery of functionality mostly based on feedback.
Firmware Updates
ISY's Auto-Update utility, which is an integral part of all ISY clients, automatically notifies
registered customers of new firmware updates and enhancements. You can update your firmware
directly from the ISY's client.
If you have AutoUpdate credentials, you may also download the latest version for your platform:
Non-Windows Platforms (i.e. MAC/OS, Linux) and/or non-UPnP Enabled Computers
If you are having issues with UPnP (My Lighting does not show up on My Network Places or if you
have a non-Windows platform such as MAC/OS or Linux, try My Insteon ISY.
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