What Information Do We Collect?
We collect information from you when you register on our site, place an order, or subscribe to ISY Portal, or when you wish to be notified of:
– Official Firmware Releases
– Beta Firmware Releases
– ISY Portal Maintenance Events
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address or phone number. You may, however, visit our site anonymously.
What Do We Use Your Information For?
Any of the information we collect from you may be used in one of the following ways:
– To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
– To process transactions
– To send periodic emails
The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.
If you have subscribed to our any of the events listed in “Collection”, then you will get appropriate emails for those events on a regular basis.
Your information, whether public or private, will never be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased products, service requested, or subscriptions.
UD Mobile App Location
UD Mobile contains optional location monitoring for Geofencing and Local Network connections. Universal Devices neither collects nor shares your location history with any third parties.
UD Mobile includes Google Analytics™ and Crashlytics™ reporting. Google Analytics™ and Crashlytics™ reports may contain approximate user location such as city, state, and country but none of this information is tied to your Univeral Devices account in any shape or form.
Yes, we do cookies.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the ‘My Account’ page.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Terms and Conditions
This policy was last modified on 03/23/2023.