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News and Noteworthy Items

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Final Goodbye to ISY994 Series

June 1st is upon us and sadly it’s now time to say our final goodbyes to our beloved ISY994 Series. It will be missed dearly.

What Models Are Affected?

With the exception of existing SLAs for ISY 994r, ISY 994 PRO OADR, and OEMs all other models are affected.

What Does It Mean for Me?

Starting 06/01/2023:

  • Free technical support will cease for any issues relating to ISY994 Series. Paid support will remain available till 06/01/2024.
  • You can no longer add modules to your existing ISY994s. 
  • All requests for transfer from one 994 to another 994 will require a $125 transfer fee. 

What Are My Options?

eisy | home

  • Please note that if you want to use your existing Serial PLM (2413S), you will also need our Serial PLM Kit (or you can make it yourself using the part numbers and pinout in the same link).

Upgrade Discount?

Yes. Please use coupon code ZAFHC46J for $25 discount per eisy. Expires 06/15/2023. For our Candian friends, AARTech offers a discount as well using coupon code: EISY25UP.

Questions?

If you have any questions, please submit a ticket. 

 

 

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eisy Is Back!

Thanks to your overwhelming support, eisy went out of stock in record time. eisy is now back and can’t wait to take your home to the 22nd century (yeah, you read right)!

Discount?

Yes, of course. Use coupon code eisy-is-back for $25.00 off (expires 05/08/2023).

What Next?

  • Purchase your eisy | home.
  • IMPORTANT: if you have 2413S PLM, purchase a Serial PLM Kit. You can also make it yourself using the part numbers and pinout in the same link
  • Migrate to it using these instructions.

  

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Now Shipping eisy | home! Copy

eisy | home is our 7th generation home automation controller and energy management system. It’s called eisy because it’s based on the same rock-solid ISY technology as its predecessors while also restructured for ease of configuration and use through our fantastic UD Mobile App. eisy is packed with power and flexibility and it’s so cute that some of us call it ‘cutie’! You don’t believe it? Checkout this video.

Specs

Hardware:

  • Intel Celeron Quad Core @2.9GHz | 8GB RAM | 60GB Storage | TPM 2.0
  • WiFi 6 | Bluetooth 5.2 | 1 x Gigabit Ethernet | 4 x USB Ports | 2 x 4K HDMI Ports 
  • Internal NVMe slot can extend storage to 1TB

Operating System:

Refined version of FreeBSD. UD manages building and maintaining the kernel and core/required packages. The OS and packages were designed to be easily field upgradeable and ensure that you configure once and run forever.

Device Support

  • INSTEON Support – Requires a PLM (not included): 2413S, 2413U, or 24487U. If you are using 2413S (serial/RS232), then you will need our Serial PLM Kit
  • Z-Wave Support – Requires our ZMatter USB dongle (not included)
  • Zigbee / Matter Support – Requires our ZMatter USB dongle (not included). Zigbee and Matter support will not be available till 03/2023
  • 100s of other devices and services are supported through our awesome and vetted third-party developed node servers (plugins). Here’s the list

How Easy Is It to Setup?

  • Plug in the power cord to your eisy
  • If you have a WIFI network, nothing else is necessary. If you prefer using a wired connection, plug in an Ethernet cable to the network port on eisy. Ensure that your network is DHCP enabled
  • Install UD Mobile by scanning the QR Code below on your mobile phone:
  • Let UD Mobile guide you the rest of the way

For your viewing pleasure, here are some videos:

More Information & To Order

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GeoFence: Let Your Home Know Where You Are!

Did you ever want to turn on your A/C when you are getting close to home, automatically arm the security system and have a random lived-in look when away? Well, you can now do all that and much more with UD Mobile’s new GeoFencing feature! 

Use UD Mobile to easily create different GeoFences – regions within the map – and then assign Enter and Exit commands for each. The commands could be as simple as turning on/off a device or changing thermostat set points, or you can make them as complex as you want by running a program.

To see how easy it is to setup GeoFencing, checkout this video by our beloved Javier. Also, push notifications are coming to UD Mobile in a very near future. So, if you don’t already have UD Mobile, simply scan the following QR code:

Prerequisites:

You need to have a valid ISY Portal license.

Discounts:

If you are still on 994 or Polisy, easily upgrade to our super cool and super powerful eisy and get a $35.00 discount using coupon code geofence23.

Note: eisy works with both PLMs. But if you get a 2413S, you will also need our Serial PLM Kit.

 

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PLMs Make a Comeback!

Have you been waiting for PLMs for eons? Well, the wait is over! insteon.com is now taking preorders for both 2413S (serial) and 2413U (USB) and available for shipment by mid-April 2023. Supplies are limited so preorder now:

USB PLM https://shop.insteon.com/products/plm-usb-modem-interface 
Serial PLM: https://shop.insteon.com/products/plm-serial-modem-interface  

If you are still on 994 or Polisy, easily upgrade to our super cool and super powerful eisy and get a $35.00 discount using coupon code eisyPLM23.

Note: eisy works with both PLMs. But if you get a 2413S, you will also need our Serial PLM Kit.

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Insteon i3 Product Support

eisy makes it easy to add insteon i3 products.

eisy (or Polisy) version 5.5.9 now has initial support for i3 products: 4-Button Keypad, Dual Outlet, Dial, and Paddle.

What is initial support?

Although support is almost complete, but due to lack of documentation, the following is not yet working:

  1. i3 paddle status changes are not communicated to IoX
  2. Some options are not settable

We are working with insteon.com on getting these minor issues resolved ASAP.

What do I need?

If you already have an eisy or Polisy with a PLM attached, simply upgrade your unit to 5.5.9. Here are the instructions.

If you have a 994, you need:

  1. eisy 
  2. Serial PLM Kit – this allows you to connect your PLM to eisy

Migration from 994 to eisy is really easy! Here are the instructions. 

Is there a discount?

Yes, you can use coupon code UDSN5YYX for $25.00 off. (expires 03/15/2023)

 

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Bye Bye ISY994i !

“The Only Thing That Is Constant Is Change -”
― Heraclitus

Thanks to you for its enormous success, and after 14 years of rock-solid operations and performance, sadly we must say goodbye to our beloved ISY994i Series.

What Models Are Affected?

With the exception of ISY 994r, ISY 994 PRO OADR, and OEMs all other models are affected.

What Does It Mean for Me?

As long as your unit works, nothing! Otherwise:

  • We no longer carry any spare parts and/or replacements.
  • Starting 06/01/2023:
    • You can no longer add modules to your existing 994s. 
    • All requests for transfer from one 994 to another 994 will require a $125 transfer fee. 
    • Free technical support will cease for any issues relating to 994i Series. Paid support will remain available till 06/01/2024.

What Are My Options?

Questions?

If you have any questions, please submit a ticket. 

 

  

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Now Shipping eisy | home!

eisy | home is our 7th generation home automation controller and energy management system. It’s called eisy because it’s based on the same rock-solid ISY technology as its predecessors while also restructured for ease of configuration and use through our fantastic UD Mobile App. eisy is packed with power and flexibility and it’s so cute that some of us call it ‘cutie’! You don’t believe it? Checkout this video.

Specs

Hardware:

  • Intel Celeron Quad Core @2.9GHz | 8GB RAM | 60GB Storage | TPM 2.0
  • WiFi 6 | Bluetooth 5.2 | 1 x Gigabit Ethernet | 4 x USB Ports | 2 x 4K HDMI Ports 
  • Internal NVMe slot can extend storage to 1TB

Operating System:

Refined version of FreeBSD. UD manages building and maintaining the kernel and core/required packages. The OS and packages were designed to be easily field upgradeable and ensure that you configure once and run forever.

Device Support

  • INSTEON Support – Requires a PLM (not included): 2413S, 2413U, or 24487U. If you are using 2413S (serial/RS232), then you will need our Serial PLM Kit
  • Z-Wave Support – Requires our ZMatter USB dongle (not included)
  • Zigbee / Matter Support – Requires our ZMatter USB dongle (not included). Zigbee and Matter support will not be available till 03/2023
  • 100s of other devices and services are supported through our awesome and vetted third-party developed node servers (plugins). Here’s the list

How Easy Is It to Setup?

  • Plug in the power cord to your eisy
  • If you have a WIFI network, nothing else is necessary. If you prefer using a wired connection, plug in an Ethernet cable to the network port on eisy. Ensure that your network is DHCP enabled
  • Install UD Mobile by scanning the QR Code below on your mobile phone:
  • Let UD Mobile guide you the rest of the way

For your viewing pleasure, here are some videos:

More Information & To Order

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