Admin Console Support Ends 12/15/2026
The Java Admin Console was a workhorse. For years it gave you direct access to your systems, and it did the job. But if you’ve been fighting cache errors, wrestling with Java versions, or jumping through hoops just to get it to launch on your computer, you already know: it’s been showing its age for a while now.
On December 15, 2026, we’re officially ending support for the Admin Console. And honestly? We think you’re going to be glad we did.
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What’s Happening and Why Now?
We didn’t make this call lightly. But the writing has been on the wall for some time, and we’d rather be honest with you than pretend otherwise.
– Java 8 stopped receiving public security updates in 2019: every OS update since has been quietly eroding the foundation Admin Console runs on.
– Apple Silicon made it worse: on M1/M2/M3 Macs, Admin Console only runs through Rosetta, Apple’s Intel translation layer, which Apple itself is now phasing out. Once Rosetta goes, there’s no workaround left.
– Windows isn’t immune: Java Web Start was removed from Java 11 and beyond, which means Windows users are permanently pinned to the legacy Java 8 runtime just to keep the console alive. That’s not a long-term plan.
After December 15, 2026, we’ll keep the codebase intact, but Java errors, install issues, and Rosetta workarounds will be on you to troubleshoot. We want to be upfront about that.
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What This Means for ISY994 Users:
If your ISY994 is up and running and you don’t need to configure anything: nothing changes. Your unit keeps running on its own, no Admin Console required. That said, any settings not available in your mobile app may no longer be accessible once support ends. So, if there’s configuration work you’ve been putting off, now is the time to take care of it.
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If you’re actively managing your setup, adding devices, editing programs, adjusting configurations, this is your signal to make the move now and upgrade to eisy, while the migration is easy, you have time, and the incentives are good.
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Your Path Forward: A Better Interface
This is the part we’re genuinely excited about.
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Everything you did in the Admin Console: managing devices, editing programs, configuring your system, has been consolidated into our modern browser-based interface, eisy-ui. No Java, no installs, no Rosetta workarounds. If you can open a browser tab, you’re already home.
– No Java, no Rosetta, no legacy runtimes: your entire interface lives in the browser, on any device, on any OS.
– Full plugin support: extend your setup with Z-Wave*, Zigbee*, Matter, and hundreds of third-party plugins as your needs grow.
– The same ISY platform you know: your programs, your devices, your logic. Just without the friction.
And right now, upgrading is as affordable as it’s ever been: use code US4586AF to save 12% plus get 1 free year of ISY Portal, valid through 09/15/2026.
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* insteon requires a PLM. To use your existing PLM, you also need the Serial PLM Kit [ link ].
* Z-Wave and Zigbee require supported off-the-shelf dongles [ link].Â
Upgrading Is eisy!
Whether you choose eisy | home r2 or eisy | lite, migrating from your 994 is straightforward, and now easier than ever.
– What You’ll Need
– Simple Instructions
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For Insteon devices, migration is as simple as a backup and restore.
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If you’re using a 500 series Z-Wave unit (models with ZW+), migration is just as seamless.
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Your ISY Portal licenses and Alexa/Google Home configurations transfer with a single click.
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Extend your system with hundreds of plugins: Click here for the full list
We’ve prepared comprehensive migration instructions to guide you every step of the way: Click here for the full guide.
The Admin Console served us well. Now there’s something better waiting, and we can’t wait for you to try it.
Thank you for being part of this journey with us. More good things are on the way.
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Already on eisy? A huge thank you for testing eisy-ui; your feedback has been invaluable. We’re excited to let you know that the full feature release is now in beta. Stay tuned for coming improvements.
September 3, 2026 @ 6:42 am
Looks like we’re moving out quickly to remove the Java Admin Console… That’s great… But it’s not feature complete yet. I have some Z-Wave locks and when using easy-ui, I can’t set the user codes, I still need to use the Admin console… I can’t be the only one in this situation… Maybe I’m just not smart enough to figure out how to do it in the new UI…
I realize that “end of support” doesn’t mean “end of use”, but something tells me that you’re going to be making changes that will eventually break the Admin Console, and that could happen before there’s 100% feature parity.
I’d just like to see something formal that says you will commit to 100% feature parity before you pull the rug out.
These things literally run our homes…
September 3, 2026 @ 7:27 am
I have to second Jacob’s comment. I understand the need to sunset the console, but you have to a feature parity replacement as a starting point.
September 3, 2026 @ 7:31 am
I came here to say the same thing Jacob did – the web UI, like UD Mobile, does not have the Z-Wave lock user support that the admin console does. There is a very clunky way to do it directly in a web browser (see Javi’s replies to https://forum.universal-devices.com/topic/46164-managing-zw-lock-key-codes-in-ud-mobile-ever/).
When the most recent version of IoX was released, and I was in discussion with support about a bug I had found, I noted that lock support was still missing and was told WebUI was not yet complete. This was just a few weeks ago.
PLEASE add lock user support to both WebUI and UD Mobile! You already have the underpinnings of it (see above).
September 3, 2026 @ 7:33 am
Very informative – but the the one key piece of information that matters to everyone is missing: How to access the new browser-based interface…
September 3, 2026 @ 7:49 am
I think I’m agreeing with the other comments, I like the UI, I like the dashboards I’ve created, but I don’t see all the functionality yet (e.g. add a new Zwave device).
September 3, 2026 @ 7:50 am
Thank you all for the feedback.
1. Due to imminent possibility that AC would stop working on Mac, we had to make an announcement to give everyone enough time to make a decision. We could not leave this to the last minute.
2. With the exception of Network Resources (we’re still debating), eisy-ui will have 100% parity by that date.
3. We will have another beta release shortly
With kind regards,
Michel
September 3, 2026 @ 7:50 am
It’s already in beta.
September 3, 2026 @ 7:50 am
https://eisy.local
September 3, 2026 @ 8:29 am
What happens to Polisy users?
September 3, 2026 @ 8:39 am
Please spend the time to really test the system before rolling it out. Insteon suffered a huge loss of confidence when it “went out of business” a few years back. You lost alot of good will over that episode….some of us hung on because we could retain functionality so long as we made no changes. But the hub was gone, all support was gone, etc. Please DO NOT leave us high and dry again. Quality Testing should have your very best programmers involved…. let the dregs build new capability. Have your best engineers on ensuring quality PLEASE!!!..
September 3, 2026 @ 8:48 am
Where does Polisy fit in this – does it fall under the eISY bucket?
September 3, 2026 @ 8:59 am
“But the hub was gone, all support was gone, etc.”
I have absolutely no idea what this refers to. We have always stood behind our products, provided ample warning regarding what to expect, and went above and beyond any other company to provide support. As such, without being explicit as to what “episode” exactly you are referring to, I have absolutely nothing else to contribute.
September 3, 2026 @ 9:01 am
Polisy:
We do not test enhancements on Polisy. That said, as long as you have the latest version of eisy-ui, and as long as you stay on staging, AND while the OS remains on 14, you can always upgrade all components.
September 3, 2026 @ 9:02 am
I’m another one currently on Polisy. How does this affect us? Can we access the eisy-ui with a Polisy box?
September 3, 2026 @ 9:07 am
Please see below.