PLMs Make a Comeback!
Have you been waiting for PLMs for eons? Well, the wait is over! insteon.com is now taking preorders for both 2413S (serial) and 2413U (USB) and available for shipment by mid-April 2023. Supplies are limited so preorder now:
USB PLM https://shop.insteon.com/products/plm-usb-modem-interface
Serial PLM: https://shop.insteon.com/products/plm-serial-modem-interface
If you are still on 994 or Polisy, easily upgrade to our super cool and super powerful eisy and get a $35.00 discount using coupon code eisyPLM23.
Note: eisy works with both PLMs. But if you get a 2413S, you will also need our Serial PLM Kit.
March 27, 2023 @ 3:38 pm
I just placed an order for an eISY…yesterday. I used a coupon code for $25 off, rats! Michael, any luck I could get a $10 kickback? [loyal customer since 2015!]
March 27, 2023 @ 3:53 pm
Chris, yes of course. Please send your invoice to sales@Universal-devices.com.
March 27, 2023 @ 6:05 pm
I literally had one in my basket but had to re-set up my account. By the time I got back to the ordering process, the cart was empty and now I get “Sorry, max limit exceeded”. Ugh.
March 27, 2023 @ 7:23 pm
I have a polisy, and I wanted to get a backup PLM. I currently have the serial version. Is there a process to upgrade to the USB version? Or use a backup to restore to a USB version?
March 27, 2023 @ 7:30 pm
Hi Brock,
Yes you can use USB PLM with your Polisy. You just have to do File | Restore Modem.
March 28, 2023 @ 6:06 am
I attempted to pre-order a USB PLM using PayPal as the payment method. After approving the payment on the popup PayPal payment window I was returned to the USB PLM pre-order screen. Clicking on “Continue” had no effect. Refreshing the screen gave the message “Sorry, max limit exceeded.” I sent an email message to orders@insteon.com but their automated reply says they may take 2 days to respond.
March 28, 2023 @ 8:24 am
Hi Michael, I have contacted insteon support and here’s their response:
The pre-order process creates a new pop-window/tab to complete the pre-order. If your browser settings block pop-windows/tabs, then you would have to change that setting to allow them.
Note that there is a limit of one PLM pre-order per customer. If you try to place an order for a second PLM, you will get an error. However, if you get the “Sorry, max limit exceeded” before you have completed an order, try clearing your browsing history to clear your cookies then attempt to place the pre-order again.
Pre-orders cannot be combined with orders for in-stock items.
March 28, 2023 @ 4:20 pm
Hi Michel, I received an email reply from Joanne at Insteon and she repeated the same suggestions. I turns out that it is only necessary to clear the “insteon.com” browser cookies to clear the “Sorry, max limit exceeded” message.
In my case the problem was my fault had nothing to do with popups being enabled. After selecting Express Checkout with PayPal and receiving and approving the popup PayPal authorization I did not realize that PayPal did not populate all the required information to complete the order. After I realized this and supplied the missing information the pre-order went through with no problem.
Thanks for your help!
March 30, 2023 @ 1:51 pm
I bought eisy this week and didn’t know about the discount coupon. Also I just ordered the serial kit for my PLM. Possible to get a credit?
March 30, 2023 @ 1:53 pm
Yes, of course. It will be applied to your Serial PLM order.
March 30, 2023 @ 2:58 pm
Credit posted within minutes! Truly a quality company with great products and customer service
April 2, 2023 @ 2:52 pm
I have a 994i
What do you recommend to upgrade this.
Do I just make a backup of my currrent system and then reinstall it?
I appreciate your communication through the years.
I have only serial PLM, by the way, and per your email just ordered another serial PLM.
April 3, 2023 @ 7:50 am
Hi Paul, complete upgrade instructions are in the link below:
Migration Instructions
April 4, 2023 @ 4:48 pm
@Harry, Michael, anyone else facing “sorry max limit exceeded”. I had the same issue too because my cart session timed out. All you need to do is clear cache/cookies for that website! – works like a charm.
April 5, 2023 @ 9:31 am
I just tried to place an order for Eisy and it says that the coupon has expired. What was the expiration date? There is no expiration date listed on this post that I can see.
April 5, 2023 @ 9:33 am
Hi Joseph, please try the coupon in this link instead.
April 17, 2023 @ 8:56 am
Hi Michel, when eisy is making a comeback? Shows up as out of stock.
April 17, 2023 @ 8:58 am
Hi Denis, in 2 weeks.